{"id":22,"date":"2019-10-15T13:21:43","date_gmt":"2019-10-15T04:21:43","guid":{"rendered":"https:\/\/jo-magokoro.co.jp\/en\/?page_id=22"},"modified":"2023-12-26T19:17:01","modified_gmt":"2023-12-26T10:17:01","slug":"user-guide","status":"publish","type":"page","link":"https:\/\/jo-magokoro.co.jp\/en\/user-guide\/","title":{"rendered":"Shopping Guide"},"content":{"rendered":"
\"\"
\nShopping with Tokowaka
\n<\/b><\/span><\/h6>\n
1.<\/span>Select the item you wish to purchase
\n<\/span><\/strong><\/span>When you have decided which item you wish to purchase, please click the \u201cadd to cart\u201d button. It will then be added to you cart.<\/span><\/h6>\n
2.<\/span>Purchase procedure; go to checkout
\n<\/span><\/strong><\/span>Click the \u201ccontinue to checkout\u201d button at the top right of your screen. The contents of your cart will then be displayed.<\/span><\/h6>\n
3.Purchase procedure; payment
\n<\/span><\/strong><\/span>Review your cart: then follow the instructions and enter your information, address and payment method.<\/span><\/h6>\n
4.Confirmation Email
\n<\/span><\/strong><\/span>Then you will receive an email with your purchase details.<\/span><\/h6>\n
5.Delivery<\/span><\/strong><\/span><\/h6>\n
Payment Method
\n<\/b><\/span>We accept 13 different types of credit card<\/b><\/span><\/h6>\n
\"\u30af\u30ed\u30cd\u30b3web\u30b3\u30ec\u30af\u30c8<\/span><\/h6>\n
COD (Cash On Delivery)
\n<\/b><\/span>If your order total is over 7700 yen including tax then the cash on delivery fee is waived.<\/span>
\nIf the order is under 7700 yen including tax then the charge is 660 yen, cash on delivery.
\n<\/span>Pay Pal<\/b><\/span><\/h6>\n\n\n\n
\n\n\n\n
\"\u305d\u306e\u4ed6\u306e\u30aa\u30d7\u30b7\u30e7\u30f3\"<\/a><\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

<\/span><\/td>\n

\"PayPal<\/a><\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

Bank transfer
\n<\/b><\/span>Bank :\u00a0 Sumitomo Mitsui Bank
\n<\/span>Branch :\u00a0 Hiroshima (605)
\n<\/span>Account type: Checking Account (Regular)
\n<\/span>Account number :\u00a0 7229124
\n<\/span>Account Holder:\u00a0 Tokowaka Consulting Co.,Ltd<\/span><\/p>\n

Bank\u00a0:\u00a0\u00a0Hiroshima Shinkin Bank
\n<\/span>Branch\u00a0:\u00a0\u00a0Koyo (037)
\n<\/span>Account type: Checking Account (Regular)
\n<\/span>Account number :\u00a0\u00a00384532
\n<\/span>Account Holder:\u00a0 Tokowaka Consulting Co.,Ltd
\n<\/span>Convenience Store Payment<\/b><\/span><\/h6>\n

\"\u30af\u30ed\u30cd\u30b3web\u30b3\u30ec\u30af\u30c8<\/span><\/p>\n

Shipping Costs<\/b><\/span><\/h6>\n
By Courier
\n<\/b><\/span>All orders of 7700 yen or more (including tax) qualify for FREE shipping nationwide.<\/span>
\nA delivery charge of 660 yen will be added to all orders under 7700 yen (including tax)<\/span><\/h6>\n
Delivery Information<\/b><\/span><\/h6>\n
Deliveries will be made approximately 1 week after purchase, excluding some remote areas such as hard to reach islands. Extra time may be required for weekends and Japanese national holidays.<\/span><\/h6>\n
Returns and Exchanges<\/b><\/span><\/h6>\n
We will accept returns and exchanges for unopened and unused products within 7 days of delivery. In the case of a broken or defective product all shipping fees will be covered by the company. Please provide notice of a problem by telephone or email .\u00a0 In the case of a returned or exchanged item that isn\u2019t broken or defective the customer holds responsibility for refund and shipping costs. In the following cases refunds\/returns are not eligible. Opened or used items. Other than in special circumstances, 8 days have passed since delivery.<\/span><\/h6>\n
Inquiries<\/b><\/span><\/h6>\n
Please contact us if you have any questions.<\/span><\/h6>\n
By telephone
\n<\/b><\/span>Tel No. 082-841-3009
\n<\/span>Reception hours: 10:00 \u2013 19:00 throughout the year
\n<\/span>By E-mail
\n<\/b><\/span>Click here<\/a> for a contact form We will receive emails 24 hours a day, but please understand on Saturdays and Sundays, national holidays and after 19:00 on weekdays the reply may be delayed.
\n<\/span>Please check your email rejection setting.
\n<\/span>FAX
\n<\/b><\/span>\u3010FAX number\u3011 082-841-3373
\n<\/span>Please be careful to include your contact information. The fax line is available 24 hours a day but understand that the reply may be delayed depending on the date and time of your inquiry.<\/span><\/h6>\n","protected":false},"excerpt":{"rendered":"

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